CRM – CRS Implementation
Customer relationship management (CRM) implementation is the process of centralizing all communications between a company and its customers. This involves a CRS-CRM software with features that match your needs. These can include storing customer conversations, tracking leads you want to follow up with, and more. CRS-CRM implementation process isn’t as simple as getting your employees […]
Flexible Cancellation Policies in Hotel industry
With people feeling more reluctant to stay in hotels during the pandemic, it is more important than ever to highlight your Cancellation Policies. People need to be convinced, so focus on what separates your hotel from rival properties, whether that is your design, your location, the quality of your facilities, the reputation of your restaurant, […]
Prepare And Plan For Your Sales Strategy
Though flexibility is a virtue, so is having a concrete plan for success with your sales strategy. Shortcomings in sales planning can cause issues throughout the sales pipeline, from prospects who leave the pipeline too early to prospects who stay in the pipeline indefinitely before committing to a deal. Ideally, your sales strategy should help […]
Cross-Selling and Upselling Implementation
The companies that we spoke with that said they were successful at cross-selling and upselling had one key characteristic: they make it part of their culture. This means they consistently reinforce the importance of cross-selling and upselling through ongoing training, coaching and quality assessment feedback. Additionally, they’re patient in working with who are reluctant to […]
SMS Marketing
SMS marketing has been making waves, and for good reason: people love their phones. Research shows that consumers check their phones 52 times a day and that text messages have a higher open rate (98%) compared to email (25%). That’s why if you haven’t dipped your toes into SMS retail marketing, it may be time […]
Expand Your Brand
Build a consistent social media presence Start a blog — And keep it updated Devote yourself to customer service Take advantage of LinkedIn publishing Try remarketing campaigns Our implementation division provides a range of solutions, based on your budget, to ensure sustainable change and continuous improvement is achieved in your business. Manager’s Office Team
Sales Strategy Tips
Integrate strategy with sales compensation plans. The only way to make sure sales strategy is properly implemented is to embody it in the incentive compensation plan. This will align sales reps’ goals with the objectives of the organization and give you the tools to monitor progress throughout the year. Communicate strategy to all levels of […]
Email Marketing Tips
Create better subject lines that captivate non-openers to open your emails. Optimize your preheader text. Pay attention to your send time. Don’t resend it straight away – wait for some time. Ideally, you should wait for 3-5 days before you resend the same email to non-openers. Maintain Your Email Lists Our implementation division provides a […]
Cold Calls Tips
There are some smart tips and techniques to fulfilling a successful cold call campaign: Target. Aim for the right industries. Seek out contacts at the right level. Get the direct line of someone that can make decisions on what you have to offer. Research. Can’t make the connection? Use online resources. Information sources like LinkedIn, […]
Retail Sales Strategy Implementation
Welcome customers like they’re coming to your home. Have a positive, friendly attitude. Greet them —but do give them time to enter. Find something that you can talk to them about and build rapport and trust. Share something honest about yourself. Blow this, and you’re going to get objection after objection at the end, because […]